If you suspect your vehicle has been towed or is missing, review the sections below for next steps on retrieving your vehicle.

Vehicles Illegally Parked Private

If you believe you vehicle was towed for illegal parking on private property:

  1. Contact us with vehicle information Make/Model/Color/Plate) to confirm, this may be done 24/7.
  2. Bring proof of ownership (title or registration) and a valid Driver’s license.
  3. Payment for all applicable fees.

Note: Daily storage rates apply- open 24/7

Vehicles Illegally Parked on City of Madison Streets

Unregistered, Outstanding Parking Tickets, Abandoned, Tow A Way Zone:

  1. If you were parked in a tow-a- way zone chances are your vehicle was just moved to an alternative street. There will be a ticket on the windshield with directions for payment.
  2. If you have outstanding fees, your vehicle may be impounded.

Contact us with vehicle information (Make Model/Color /Plate/Last Known Location).

If Your Vehicle is Impounded, Determine by Whom.

For City of Madison impounded vehicles, pay your ticket to the city on-line here:

For University of Madison Campus impounded vehicles, pay your ticket here:  https://transportation.wisc.edu/citation-information/#pay

Once your ticket is paid, you can retrieve your vehicle 24/7 at Schmidt’s Auto.

Note: Daily storage rates apply – open 24/7

Stolen Recovery

If you believe your vehicle may have been stolen:

1. Contact the municipality where your vehicle was last seen to report.

If recovered…
2. To retrieve a stolen vehicle, you will need: Vehicle Title, Valid Driver’s License and/or a Photo ID.
3. Payment for all applicable fees.

Note: Daily storage rates apply – open 24/7

Crash/Accident Vehicles

If your vehicle was involved in an accident:

  1. Contact your insurance company.
  2. Retrieve your online police report here.
  3. Contact Schmidt’s Auto to provide owner information, insurance information, and discuss next steps.

Note: Daily storage rates apply- open 24/7